Travel companies are ignoring customer service because they can. It's a seller's market for travel, now that the pandemic is ...

Airlines pledged assistance, refunds and reimbursements to passengers whose travel had been disrupted by this summer’s ...

Delta Air Lines has issued a stern reminder to potential ... while creating moments that matter to our customers. The customer service experience begins the moment a Flight Attendant puts on ...

United Airlines announced a deal Friday with Elon Musk’s Starlink satellite network to provide free Wi-Fi on all its ...

Sometimes the most important reason why people fail to win is that they never enter the game.One of my favorite statistics is ...

Atlanta-based Delta Air Lines has further extended its suspension of flights to Israel, making it one of a number of airlines that have canceled flights to the country since the deadly explosions of ...